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Features

Everything TrackTask does, in detail

Tasks, projects, Job Cards, approvals, workflows, dashboards, automation, forms and team management — designed to work together rather than as separate tools.

Tasks

Task management that keeps ownership clear

Create work, give it an owner and a deadline, and track it through to completion without status meetings.

  • Priorities, statuses and due dates
  • Subtasks, checklists and dependencies
  • Custom fields for your own data
  • Comments, mentions and attachments
  • Complete activity history
Get started
Tasks — Operations
Draft SLA renewalIn progressLM
Update asset registerTo doTS
Quarterly reportFor approvalNK
Vendor onboardingApprovedPD
Projects

Keep projects organised from start to finish

Group work into projects with milestones, teams, files and progress you can report on at any point.

  • Milestones and phases
  • Team allocation and roles
  • Deadlines and dependencies
  • Files and documentation
  • Progress and reporting
Get started
Project — Website redesign
DiscoveryApprovedAM
DesignIn progressSB
DevelopmentTo doTS
LaunchTo doNK
Job Cards

A trackable work package for every job

Job Cards suit service jobs, client work, site work and internal operations. Each one carries its own number and history.

  • Job number, client and owner
  • Assigned team and priority
  • Status, progress and due date
  • Related tasks, approvals and files
  • Full activity and audit trail
Get started
Job Cards
JC-2081 Fibre installationIn progressLM
JC-2079 Generator serviceFor approvalPD
JC-2074 Aircon repairApprovedOM
JC-2068 Site inspectionOverdueTS
Workflows

Build workflows around how your business actually works

Define the stages your work moves through, with the triggers, conditions and actions that go with them.

  • Custom stages and statuses
  • Triggers, conditions and actions
  • Automatic assignments
  • Notifications at each stage
  • Approval steps inside the flow
Get started
Workflow builder — Service job
Trigger: form submittedTrigger1
Action: create Job CardAction2
Action: assign field teamAction3
Step: request approvalApproval4
Action: mark completeComplete5
Approvals

Make approvals visible and recorded

Approvals stop living in email. Requests are routed, tracked and stored against the work they belong to.

  • Approval requests and approver assignment
  • Sequential and parallel approvals
  • Approve, reject or request changes
  • Approval comments and resubmission
  • Permanent audit trail
Get started
Approval inbox
Website design — final layoutReadyPM
Purchase requisition PR-118WaitingFD
JC-2074 completionApprovedOM
Leave request — MarchRejectedHR
Dashboards & reports

See the work, understand the numbers

Live dashboards for managers, and reports you can export when you need the detail.

  • Open tasks, active projects and jobs in progress
  • Overdue work and pending approvals
  • Team workload and capacity
  • Turnaround and completion trends
  • Exportable reports
Get started
Reports
Completed312
On time91%
Avg turnaround2.4d
Approvals64
Automation

Automate the steps your team repeats every day

Set the rule once and let TrackTask handle the routine follow-up.

  • When status becomes Ready for approval, create the request
  • Notify the approver automatically
  • On approval, move the task to Completed
  • Escalate overdue work to a manager
  • Create recurring tasks and jobs
Get started
Automation rules
Overdue > 2 days → escalateActiveA1
Form submitted → create Job CardActiveA2
Approved → notify client contactActiveA3
Weekly report → email managersPausedA4
Forms & requests

Turn requests into organised work

Capture support requests, client requests, new jobs and internal requests, then start the right workflow automatically.

  • Custom request forms
  • Automatic job or task creation
  • Routing to the right team
  • Workflow starts immediately
  • Requester gets status visibility
Get started
Request intake
New service request — SandtonCreatedF1
IT support — laptop replacementAssignedF2
Client change requestFor approvalF3
Internal print requestCompletedF4
Teams & clients

Give teams one place to work

Organise people into teams, control what they can see and keep client work grouped and traceable.

  • Roles and permissions
  • Team and department structure
  • Workload balancing
  • Client grouping on jobs
  • Mentions, comments and notifications
Get started
Team workload
Lerato Mokoena6 openLM
Thabo Sithole9 openTS
Naledi Khumalo4 openNK
Pieter du Toit5 openPD
Mobile

Work from the office, the site or the road

TrackTask works in the browser on any device, so field teams can update jobs where the work happens.

  • Responsive on phones and tablets
  • Update job status on site
  • Attach photos and notes
  • Approve from your phone
  • No app store install required
Get started
On site — JC-2081
Arrived on siteLoggedLM
Photos attached (4)UploadedLM
Checklist 8/8CompleteLM
Submitted for approvalWaitingOM

Ready to move your work forward?

Bring tasks, projects, workflows, approvals and teams into one connected workspace.

Get started with TrackTask